FY2024
GRI Index
Equinix has reported with reference to the GRI Standards for the period January 1, 2024, to December 31, 2024.
GRI Standards – Universal Standards
GRI 1 used: GRI 1: Foundation 2021
GRI 2: The Organization and its Reporting Practices
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 2 – 1 | Organizational details | Equinix, Inc. (Nasdaq: EQIX) is a Real Estate Investment Trust (REIT) and is publicly traded on the Nasdaq Stock Market. Our headquarters is located at One Lagoon Drive, Redwood City, California 94065, USA. Equinix operates 268 International Business Exchange™ (IBX®) and xScale® data centers in 74 strategic markets in 35 countries across the Americas, Asia–Pacific, and Europe, the Middle East and Africa (EMEA). Equinix operates in:
|
| 2 – 2 | Entities included in the organization’s sustainability reporting | All entities listed in our 2024 Form 10–K |
| 2 – 3 | Reporting period, frequency and contact point | Reporting for the 2024 calendar year; Equinix publishes its sustainability report annually. This report was released in April 2025 and covers 2024 data. For questions regarding the report, please contact:
Sustainability Program Office |
| 2 – 4 | Restatements of information | None |
| 2 – 5 | External assurance | This report does not have external assurance; however, Equinix’s energy, renewable energy, greenhouse gas (GHG) emissions and water data have been externally verified to Limited Assurance Standards ISO 14064-3. |
GRI 2: Activities and Workers
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 2 – 6 | Activities, value chain and other business relationships | Equinix provides a variety of IBX and xScale data centers as well as interconnection solutions and managed IT infrastructure services. Additional details are available in our 2024 Form 10-K. Equinix operates in 74 strategic markets across the Americas, Asia-Pacific and EMEA with more than 10,000 customers, including a diversified mix of cloud and IT service providers, content providers, enterprises, financial companies, and network and mobile service providers. In 2024, we opened 16 new data centers, inclusive of new xScale sites via our joint ventures. When including an additional data center that opened in February 2025, this results in an increase in our total number of data center facilities to 268. See 2024 Form 10-K, Item 1 for details.
Our global, state-of-the-art data centers meet strict standards of security, reliability, certification and sustainability. Our footprint consists of 268 data centers worldwide.
Our supply chain consists of the materials and utilities contracts needed to provide the space, power and cooling that we offer our customers. The space consists of the materials used to build our data centers and the contractors we hire during the construction phases. The power and cooling infrastructure consists of equipment inside the sites that brings power to our customers’ electronic equipment reliably (including backup generators and UPS units) and maintains the necessary temperatures, airflow and humidity needed to keep our customers’ equipment running effectively and reliably (HVAC equipment). Our power supply chain is monitored and managed for both price and environmental concerns. We also use a variety of suppliers who help us maintain some aspects of data center operations and reliability, such as physical security measures and security personnel, janitors, waste management companies, etc. In addition, we use a variety of consultants and suppliers to help us improve our business strategy and processes. We are committed to ensuring that our suppliers maintain high standards of ethics and environmental compliance. Our Business Partner Code of Conduct details our supplier sustainability requirements. |
| 2 – 7 | Employees | Total employee headcount: Equinix had 13,606 employees as of December 31, 2024.
Total number of employees by type:
Total number of employees by type and by gender:
Total number of employees by type and by region:
Total number of employees by employment type and by gender:
Total number of employees by employment work schedule and by region:
|
| 2 – 8 | Workers who are not employees | The total number of workers who are not employees is 5,072, which includes the following: Staff Augmentation—Temp/Agency Workers, Independent Contractors/Small Business Contractors, Professional Services Consultants, Outsourced Services and Outsourced Security Officers, and Employees of a Joint Venture.
All the above categories are not included in the full-time employee (FTE) headcount. |
GRI 2: Governance
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 2 – 9 | Governance structure and composition | 2025 Proxy Statement |
| 2 – 10 | Nomination and selection of the highest governance body | 2025 Proxy Statement |
| 2 – 11 | Chair of the highest governance body | 2025 Proxy Statement |
| 2 – 12 2 – 13 2 – 14 |
Role of the highest governance body in overseeing the management of impacts
Delegation of responsibility for managing impacts Role of the highest governance body in sustainability reporting |
The Nominating and Governance Committee of the Board of Directors is responsible for sustainability oversight and reviewing strategies, policies, practices, performance and reporting related to sustainability matters. The Committee reviews focused environmental metrics quarterly and receives an annual update from the Sustainability Program Office (SPO).
The Sustainability Executive Steering Committee helps to review broader objectives, key results and initiatives to ensure their alignment with organizational goals and priorities. The committee includes the Executive Chairman; Chief Executive Officer and President; Chief Financial Officer; Executive Vice President, Global Operations; Chief Business Officer; and Chief Legal Officer who are responsible for delegating sustainability topics to other senior executives and employees. The Executive Steering Committee meets every six months and is updated on progress, impacts and priorities by the Sustainability Program Office. Reporting to the Sustainability Executive Steering Committee, our Sustainability Vice President (VP) Steering Committee drives daily program decision-making and strategies across functions. This cross-functional committee is made up of vice president and senior vice president-level representatives from Procurement; Global Design and Construction (GDC); Operations; Global Regulatory, Public Policy, Privacy and Compliance (GRPC) and Global Products and Markets. Specifically, the committee acts as a decision-making mechanism for matters related to executing the company’s overall sustainability strategy. The Sustainability VP Steering committee meets quarterly. Working with other Equinix teams, the SPO, led by the Global VP of Sustainability, sets the sustainability strategy and key targets for the company. The SPO also collaborates cross-functionally to interpret changes in the external sustainability environment and assess strategic consequences for Equinix. The team communicates and navigates organizational complexity to enable Equinix to deliver on its sustainability commitments, including defining strategy, implementing and measuring initiatives, reporting progress against goals and engaging stakeholders. Consultation with stakeholders is led by the Working Team. Equinix’s materiality assessment (last updated in the fall of 2022) engaged a variety of stakeholders who provided their feedback on Equinix’s sustainability programs and goals. Equinix’s Investor Relations (IR) team also met with numerous investors around the world by attending or hosting over 30 investor conferences, non-deal road shows, and investor group events. Certain investors also requested engagement meetings to discuss topics related to our corporate governance model, key sustainability issues or our executive compensation program. Additionally, Equinix’s IR team proactively reached out for meetings with our 25 largest stockholders in late 2024 to discuss these topics and solicit feedback. Equinix’s corporate governance structure can be found on Equinix’s Investor Relations website under Corporate Governance. Additional details are available in our 2025 Proxy Statement. |
| 2 – 15 | Conflicts of interest | 2025 Proxy Statement |
| 2 – 16 | Communication of critical concerns | For a description of our Board’s oversight of risk management, please refer to our 2025 Proxy Statement. We do not report the total number and nature of the critical concerns presented to the Board. |
| 2 – 17 | Collective knowledge of the highest governance body | Within our 2025 Proxy Statement, we have provided a matrix of the particular skills and experience our directors bring to the Board.
Please refer to the Equinix Corporate Governance Guidelines for continuing education of our Board members. All directors will be offered the opportunity and are encouraged to participate in continuing education programs, with any associated expenses to be reimbursed by the company. It is the intent of the Board that at least one member of the Board shall attend such a program at least once every two years. |
| 2 – 18 | Evaluation of the performance of the highest governance body | 2025 Proxy Statement — A self-assessment of the Board is also conducted annually, at which time each member is free to evaluate and comment as to whether they feel this leadership structure continues to be appropriate. |
| 2 – 19 | Remuneration policies | 2025 Proxy Statement |
| 2 – 20 | Process to determine remuneration | 2025 Proxy Statement |
| 2 – 21 | Annual total compensation ratio | 2025 Proxy Statement |
GRI 2: Strategies, Policies and Practices
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 2 – 22 | Statement on sustainable development strategy | A message from our CEO and President |
| 2 – 23 | Policy Commitments | At Equinix, we are all working together to build an organization that is defined by its honesty, integrity and consistently ethical behavior. Our commitment to the highest standards of business and professional conduct differentiates our business as much as our technology. Our passion to create a great, enduring company is exceeded only by our promise to do so with uncompromising integrity and commitment to ethical business practices.
As a global company, we embrace honesty and integrity because it’s fundamentally the right thing to do, but ethical behavior also makes good business sense. When we place integrity and ethical values at the center of our business, our customers and partners know they can trust our company and the products and services we deliver. Our Code of Business Conduct reflects and documents our ethical standards and policies each of us must uphold. It provides us with the information, resources and tools necessary to create clear, consistent global standards for ethical business conduct and compliance with laws. We are all expected to know our Code and to use it to guide our daily interactions. It is designed to help us make the right choices when we encounter challenging ethical situations. Equinix employees all have the right and the responsibility to protect our company culture from any conduct that threatens our values or harms our reputation. Holding each other accountable to live our values is what makes Equinix a special place to work. If we ever have questions or concerns that our Code of Business Conduct is being violated, we are asked to speak up. We are encouraged to talk with our managers, Equinix’s Chief Compliance Officer, the Global General Counsel or the Chief HR Officer. We may also report anonymously using our online ethics form or multilingual phone service. |
| 2 – 24 | Embedding policy commitments | All Equinix employees must complete regular ethics and compliance-related training. In addition, all employees, including executives, as well as Board members must complete ethics and compliance-related training as part of onboarding.
The Equinix Code of Business Conduct applies to every Equinix officer, director and employee, including part-time and temporary employees. It should also be followed by those acting on Equinix’s behalf, such as agents, representatives and consultants. We are all expected to comply with the letter and the spirit of the Code of Business Conduct. Equinix maintains a Business Partner Code of Conduct, which applies to all Business Partners, including but not limited to, suppliers, resellers, consulting partners and service providers. It states our expectations from our Business Partners and their employees, agents and subcontractors when conducting business with or on behalf of Equinix. |
| 2 – 25 | Processes to remediate negative impacts | Our reputation as an ethical company depends on all of us working together to ensure our high ethical standards are upheld. We take all reports seriously. When a concern is raised, an independent and impartial team will conduct a thorough review and investigate. We make every effort to understand the complete picture in an objective and thorough way. Information provided is only shared with people who need to know to resolve the issue.
At Equinix, there are a number of appropriate ways for employees to speak up about questions or concerns they may have, including:
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| 2 – 26 | Mechanisms for seeking advice and raising concerns | At Equinix, there are a number of appropriate ways for employees to speak up about questions or concerns they may have, including:
Equinix’s Code of Business Conduct also details the company’s whistleblower protection practices. Equinix’s Whistleblower Protection Policy provides corporate “whistleblowers,” ensuring that concerns around ethics and compliance are taken seriously and acted upon by the company. |
| 2 – 27 | Compliance with laws and regulations | As a global company, Equinix must comply with the laws in all the places we do business. Our Code of Business Conduct makes clear, and our employees receive training that explains, all employees are responsible for understanding and complying with these laws and regulations that affect our jobs. In this way we proactively work to both the monetary and reputational risks associated with sanctions and fines for noncompliance with applicable laws. In 2024, Equinix received no significant or material fines or non-monetary sanctions for noncompliance with laws and regulations. |
| 2 – 28 | Membership associations | Equinix’s membership in any trade association does not indicate our agreement with all views and positions taken by the association. As of December 31, 2024, we were active members of the following trade organizations, as well as others:
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| 2 – 29 | Approach to stakeholder engagement | We engage internal and external stakeholders to collaborate on our Future First strategy and performance, fostering dialogue about shared priorities. See the supplementary stakeholder engagement table to learn more about our key stakeholders, engagement methods and frequency of engagement. |
| 2 – 30 | Collective bargaining agreements | Equinix recognizes and supports the rights of employees regarding formal representation of their workforce councils or union membership and representation. In addition, Equinix employees in several locations are covered by the scope of industry bargaining agreements, which Equinix fully complies with.
In the Americas, both Brazil and Canada have collective bargaining. In Brazil, 100% of the workforce is covered by collective bargaining with the union. In Canada, 2.2% of the workforce is unionized. In Asia–Pacific, Equinix employees are not covered by collective bargaining for labor unions. However, in Japan, China and Korea, for any changes in the benefits or employment terms, Equinix must have to go through an employee consultation process and give their consent. In EMEA, the countries of Finland, France, Germany, the Netherlands, Spain and Sweden have formal councils or representative employee bodies. In France, Germany, and Sweden, Equinix is subject to the scope applying to 65% of employees. In the Netherlands, Spain and Sweden, Equinix is subject to industry collective agreements with varying coverage rates. Globally, 21.2% of employees are covered by collective agreements. |
GRI 3: Disclosures on Material Topics
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 3 – 1 | Process to determine material topics | Materiality Assessment |
| 3 – 2 | List of material topics | Materiality Assessment |
Stakeholder Engagement
| Who | When | How | Details |
|---|---|---|---|
| Board of Directors | Annually or as needed | In-person and virtual meetings Quarterly written updates |
The Nominating and Governance Committee of the Board of Directors is responsible for sustainability oversight and reviewing strategies, policies, practices, performance and reporting related to sustainability matters. The Committee reviews focused sustainability metrics quarterly and receives annual updates from the Sustainability Program Office (SPO). |
| Sustainability Executive Steering Committee | Annually or as needed | In-person and virtual meetings | The SPO presents focused metrics to the Steering Committee regularly. The Steering Committee ensures management support through the commitment of resources, processes, systems and tools, and review and oversight of key sustainability issues. |
| Sustainability VP Steering Committee | Quarterly or as needed | In-person and virtual meetings | The VP Steering Committee provides critical support to working teams to drive the implementation of projects and achievement of sustainability goals. |
| Sustainability Working Team | Monthly meetings as needed and ad hoc communications | In-person and virtual meetings, conference calls and emails | The Sustainability Working Team is composed of functional leads representing sustainability pillars, as well as 30+ functional area leaders across all three regions. The team sets goals, completes specific deliverables and activities, collects metrics and communicates progress to the SPO. It also manages risks and opportunities and identifies ideas to advance sustainability at Equinix. Global team members work with designated regional leads to disseminate information and conduct work. |
| Employees | Quarterly employee pulse surveys, and ad hoc sustainability surveys | Third-party administered Pulse Survey platform and management relationships, including 1:1 meetings, company meetings and ad hoc sustainability surveys | We conduct quarterly pulse surveys to understand our global employee experience through employee satisfaction, belonging and wellbeing scores. Insights are shared with people managers to develop action plans and address the findings. We also survey at key stages of the employee life cycle, including onboarding and exit, to detect recurring themes and challenges. Employees and managers engage in quarterly conversations focused on growth, wellbeing, development and progress toward annual goals as part of our performance management process. Educational trainings are provided as part of our new-hire onboarding and throughout the year to key Equinix groups about our sustainability strategies and progress. The SPO organizes year-round ad hoc regional sales trainings to educate different sales teams based on their experience and engagement level with customers on the topic. |
| Customers | Ad hoc, monthly and biannual, global customer surveys, audits and customer business reviews | In-person and virtual meetings, emails, global customer NPS surveys and annual Customer Advisory Board (CAB) meetings | Delivering a high-quality, high-value customer experience is a top Equinix priority. Sustainability strategies, programs and data hold an increasingly important place in the customer journey. Our Global Customer Care team provides our customers with several official channels for sharing feedback and making sustainability requests, input via open-ended comment forms, in-depth surveys with scored questions and participation in face-to-face meetings. We aim to reach 100% of our customers through our ongoing Net Promoter Score (NPS) survey, as well as continuous listening and learning across all our customer relationships. |
| Suppliers and Service Providers | Ad hoc | Account management and supplier selection process | At Equinix, we value our supplier relationships, and our suppliers are an important part of how we conduct business. We continue to execute against our five-year Supply Chain Sustainability strategy. |
| Investors, Analysts and Third-Party Rating Groups | Quarterly, annually and ad hoc | Conference calls, in-person and virtual annual meetings, Analyst Days, voluntary disclosures in surveys and Executive-led coalitions such as A4S and CECP | Our Investor Relations team regularly communicates with investors and equity research analysts. Equinix responds to information requests from investors and other third-party rating organizations. |
| Advocacy and Non-Governmental Organizations (NGOs) | Ad hoc | Conference calls, in-person and virtual conferences and signatures on white papers and letters | Equinix participates in a variety of industry and NGO advocacy opportunities, initiatives and activities. Our involvement and memberships help Equinix remain apprised of emerging issues and industry standards, allowing us to analyze policy and political information, influence association focus and position and provide educational opportunities for Equinix employees. Through various forums, we are actively advocating for policies that promote the generation and use of renewable energy and drive the move from carbon alternatives. We also seek to support change that builds strong and thriving communities and will enable our data centers to play an integral role in development that maximizes environmental and social benefits. |
| Community / Social Impact Partners | Ad hoc | In-person and virtual meetings, conference calls and emails | To facilitate positive social impact, we have forged partnerships with organizations that further our vision for a more sustainable and inclusive future. Our position to effect change through the environment is part of what we could accomplish on our own. |
| Government and Regulatory Bodies | Ad hoc | Conference calls, conferences, signatures on white papers, public comments and letters and in-person advocacy at country, state and local levels | Equinix seeks opportunities to provide regular input into government reviews, including those for utility planning processes and energy efficiency regulatory policies. |
| Messaging working group | Ad hoc | In-person and virtual meetings, conference calls and emails | Responsible for reviewing new and emerging sustainability content to ensure it aligns with Equinix approved messaging. The group is composed of members across Brand, Communications, Product Marketing and Legal teams, and collaborates closely with the SPO, which is responsible for overseeing the corporate sustainability strategy, messaging and guidance. |
GRI 201: Economic Performance
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 201 – 1 | Direct economic value generated and distributed | 2024 Form 10-K, Item 7 |
| 201 – 2 | Financial implications and other risks and opportunities due to climate change | Equinix 2024 CDP Climate Change and Water Survey response Questions 3.1.1, 3.6, 3.6.2 |
GRI 203: Indirect Economic Impacts
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 203 – 1 | Infrastructure investments and services provided | Infrastructure investments: 2024 Form 10-K, Note 18 in Notes to Consolidated Financial Statements.
Equinix’s Community Impact & Foundation includes the programs and initiatives that empower employees to give back, with a focus on helping the communities where we live and work. We continue to connect communities to the opportunities of the digital world while harnessing the passion of employees for community-based service and giving. In 2024, over $4.1 million in funding was donated to 2,300+ causes through employee donations, matching gifts, community-based donations, crisis response efforts and Equinix Foundation grants. It was a record year for employee donations at Equinix, and our Equinix Community Impact efforts resulted in approximately $2.2 million in employee donations and company matching gifts. In addition, our Equinix employees served a total of 37,690 volunteer hours, a 49% increase in employee volunteering year-over-year. |
| 203 – 2 | Significant indirect economic impacts | This metric helps determine how many job opportunities were created in 2024, both as a result of growth and from a need to replace leaving employees. A total of 1,507 employees were hired externally in 2024 against the 2,177 open positions, 158 positions were filled internally, and the remaining positions were not hired for, carried forward to 2025 or cancelled. |
GRI 205: Anti-Corruption
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 205 – 1 | Operations assessed for risks related to corruption | Every organization is judged by the actions of its people. When individuals consistently act with honesty and integrity, their company builds trust and a reputation for ethical behavior. At Equinix, we believe that acting ethically not only is the right thing to do, but it also makes good business sense. Equinix is committed to the highest standards of business and professional conduct. We designed our Code of Business Conduct to reflect and document our ethical values and standards, including our stance on corruption. We assign mandatory trainings on the Code of Business Conduct and anti-bribery and corruption to ensure that all Equinix employees are provided guidance on applying our ethical standards in their day-to-day decision-making and actions on behalf of our company. We also periodically survey our employees and conduct risk assessments to assess the effectiveness of our programs. We continually review our business operations and market environment to assess the various risks that have the potential to adversely affect our business. These risks, including those related to corruption, are reported annually in the risk factors section of our SEC reporting. Please refer to our 2024 Form 10-K. |
| 205 – 2 | Communication and training about anti-corruption policies and procedures | All new hires at Equinix must complete both the Code of Business Conduct and anti-bribery and corruption (ABC) training courses within six months of being hired. After that, employees are expected to take online or in-person compliance trainings on an annual basis, depending on the training schedule each year. Trainings are available in multiple languages through a software program that enables us to reach 100% of Equinix employees. New Board members receive training on ABC risk and Equinix’s ABC policy and training program as part of their onboarding orientation session. Equinix’s management team also participates in all employee mandatory trainings described above. Equinix’s Whistleblower Protection Policy protects corporate “whistleblowers,” ensuring that concerns around ethics and corruption can be taken seriously and acted upon by the company. |
| 205 – 3 | Confirmed incidents of corruption and actions taken | Please review our SEC filings for detailed reporting on Corruption, Ethics and Compliance issues. Equinix strives to avoid duplicate reporting.
In 2024, Equinix had no verified violations of applicable anti-bribery and corruption laws. |
GRI 302: Energy
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 302 – 1 | Energy consumption within the organization | Sustainability Data Summary, Tables 1.2.1 and 1.2.2 |
| 302 – 3 | Energy intensity | Sustainability Data Summary, Table 1.2.6 |
| 302 – 4 | Reduction of energy consumption | Demand reduction from the $51 million of energy efficiency investments made in 2024 is roughly 6,600 kW annually. |
GRI 303: Water and Effluents
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 303 – 1 | Interactions with water as a shared resource | Equinix Interactive Sustainability Report, Environment: Water Management |
| 303 – 2 | Management of water discharge-related impacts | Equinix Interactive Sustainability Report, Environment: Water Management |
| 303 – 3 | Water withdrawal | Equinix 2024 Sustainability Data Summary, Table 1.3.1 |
| 303 – 4 | Water discharge | Equinix 2024 Sustainability Data Summary, Table 1.3.2 |
| 303 – 5 | Water consumption | Equinix 2024 Sustainability Data Summary, Table 1.3.3 |
GRI 305: Emissions
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 305 – 1 | Direct (Scope 1) GHG emissions | Equinix 2024 Sustainability Data Summary, Table 1.1.2 and Equinix Interactive Sustainability Report, Environment: Key Metrics |
| 305 – 2 | Energy indirect (Scope 2) GHG emissions | Equinix 2024 Sustainability Data Summary, Table 1.1.2 and Equinix Interactive Sustainability Report, Environment: Key Metrics |
| 305 – 3 | Other indirect (Scope 3) GHG emissions | Equinix 2024 Sustainability Data Summary, Table 1.1.1 and Equinix Interactive Sustainability Report, Scope 3 section(s) |
| 305 – 4 | GHG emissions intensity | Equinix 2024 Sustainability Data Summary, Table 1.1.3 |
| 305 – 5 | Reduction of GHG emissions | Equinix 2024 Sustainability Data Summary, Table 1.1.4 |
GRI 401: Employment
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 401 – 1 | New employee hires and employee turnover | New employees hired (including new hire rate):
Note: Numbers depict how many people were hired during the year, both for newly created positions and for positions that became vacant as a result of employee attrition. Employees added as a result of acquisitions are not included. The new hire rate is determined as the number of new hires divided by the average annual head count. Employee turnover rate:
These numbers represent how many employees left the organization voluntarily (includes retirement and death) as well as involuntarily (due to dismissal, misconduct, job performance, etc.). |
| 401 – 3 | Parental leave | Retention rate after parental leave across all three regions:
Note: AMER numbers capture only the US, Canada and Brazil. |
| 401 – 4 | Occupational health and safety management system | Equinix Interactive Sustainability Report, Social: Health, Safety and Wellbeing |
| 401 – 5 | Worker training on occupational health and safety | Equinix Interactive Sustainability Report, Social: Health, Safety and Wellbeing |
| 401 – 9 | Work-related injuries | In 2024, Equinix had:
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GRI 403: Occupational Health and Safety
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 403 – 1 | Occupational health and safety management system | Equinix Interactive Sustainability Report, Social: Health, Safety and Wellbeing |
| 403 – 5 | Worker training on occupational health and safety | Equinix Interactive Sustainability Report, Social: Health, Safety and Wellbeing |
| 403 – 9 | Work-related injuries | In 2024, Equinix had:
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GRI 404: Training and Education
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 404 – 1 | Average hours of training per year per employee | In 2024, Equinix employees averaged 51 hours of training per employee. |
| 404 – 2 | Programs for upgrading employee skills and transition assistance programs | Learning resources available to employees include: Equinix-specific material created and deployed by various departments such as HR, Sales, Operations and Customer Care; Project Management; Agile; PMP Certification; Digital Literacy; Microsoft Office; Leadership; LinkedIn Learning; and a large variety of leadership and soft skills training resources.
Equinix also has robust training programs covering our global policies and procedures. These are mandatory courses assigned to all employees and are available in multiple languages. Examples include: Global Code of Business Conduct, Anti-Bribery and Corruption, Preventing Workplace Harassment (in the US and Asia-Pacific), Security Awareness and Responsibility, Business Continuity Training, and An Introduction to REITs. Training and resources are also provided through external channels such as function-specific conferences and function-specific trainings such as Tableau training. Equinix also offers tuition reimbursement for academic programs, which contributes to overall employee development. In 2024, Equinix averaged $669 in training costs per FTE. |
| 404 – 3 | Percentage of employees receiving regular performance and career development reviews | 100% of managers hold quarterly conversations with their direct reports to address career development, feedback and progress against their goals in Workday. Employees also lead these conversations, providing feedback and sharing self-assessment reflections on their progress toward goals and their career development plans. |
GRI 405: Diversity and Equal Opportunity
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 405 – 1 | Diversity of governance bodies and employees | The 2024 composition of Equinix’s governance bodies and the executive team was as follows:
The 2024 composition of Equinix’s employees was as follows:
Representation of women in 2024 by level, globally:
Representation of women in 2024 in technical roles, globally:
Representation at each level by race/ethnicity, in the US only:
|
| 405 – 2 | Ratio of basic salary and remuneration of women to men | We are advocates of fair pay. Our Rewards & Compensation team engages in regular market studies about pay, and since 2017, our global guidance to hiring managers is to refrain from asking candidates about their salary history and instead focus on the appropriate pay for the job being offered. |
GRI 406: Nondiscrimination
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 406 -1 | Incidents of discrimination and corrective actions taken | Equinix recognizes the value of providing a work environment free from unjustified discrimination, harassment and retribution. Discrimination is prohibited by our company policies, which include our Employee Handbooks and Code of Business Conduct. These documents also describe how Equinix prohibits unlawful discrimination, harassment and retaliation, as well as the many resources available to staff members who wish to report any potential violations of these guidelines. Additionally, in the US and Asia-Pacific, Equinix offers harassment training. Members of Equinix’s Human Resources and/or Legal departments immediately and appropriately respond to all notifications of possible policy infractions. Equinix opposes contemporary slavery and human trafficking in all its manifestations, and we insist that everyone with whom we do business also opposes these practices.
In 2024, Equinix had zero verified incidents of discrimination. |
GRI 417: Marketing and Labeling
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 417 – 1 | Requirements for product and service information and labeling | Equinix data centers provide a secure and reliable place for our customers’ IT equipment. Equinix supplies the power needed to run that equipment 24/7. In 2024, Equinix tracked the energy content for 100% of its IBX data centers globally and makes energy consumption, energy efficiency and renewable energy data available to its customers.
Equinix’s 100% clean and renewable energy goal is bringing more renewable energy generation sources online both locally and regionally in order to address the urgent need to move utility grids away from fossil fuels to address climate change. Upon request, customers can access custom Green Power Reports for their deployments within Equinix data centers. Sites covered with 100% renewable energy have zero Scope 2 market-based emissions for electricity-related operational emissions. |
GRI 418: Customer Privacy
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| 418 -1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | In 2024, no material complaints concerning breaches of data privacy impacting our customers or losses of customer data were substantiated. |
Company-specific Metrics
| Disclosure No. | Disclosure Title | 2024 Response/Location |
|---|---|---|
| SOC–3–a (Equinix internal metric) | Employee satisfaction—survey response rate | The Pulse Survey was released four times in 2024:
When averaged across the quarters, the response rate was 80%. |
| SOC–3–b (Equinix internal metric) | Employee satisfaction—survey results | In 2024, employee satisfaction was determined by the score in response to the survey question “How happy are you working at Equinix?” In 2024, employees responded with a satisfaction score of 82 in Q1, 82 in Q2, 81 in Q3 and 80 in Q4. Overall, 2024 employee satisfaction score average is 81. |
| SOC–10 (Equinix internal metric) | Total customer uptime in a given year as measured in yearly availability | Equinix IBX data centers feature advanced design, security, power and cooling elements to provide customers with industry-leading reliability, including average uptime of 99.999%+ availability globally in 2024. All Equinix IBX data centers are equipped with UPS power, backup systems and N+1 (or greater) redundancy. The company guarantees certain service levels, such as uptime, as outlined in individual customer contracts. |
| SOC–11 (Equinix internal metric) | Annual average power usage effectiveness (PUE) | Equinix 2024 Sustainability Data Summary, Table 1.2.7 |
| SOC–12 (Equinix internal metric) | Annual average water usage | Equinix 2024 Sustainability Data Summary, Table 1.3.4 |